Back to matchesWe found a matchYour institution may have access to this item. Find your institution then sign in to continue.TitlePRACTICE PEARLS. Inform patients about delays.AuthorsReed, Brian C.AbstractThis article discusses the tactic used by a U.S. health care organization to update its patients on appointment delays.SubjectsFAMILY medicine; OFFICE management; MEDICAL officesPublicationFamily Practice Management, 2016, Vol 23, Issue 5, p40ISSN1069-5648Publication typeArticle