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- Title
Designing the Intelligent Organization: Six Principles for Human-AI Collaboration.
- Authors
Kolbjørnsrud, Vegard
- Abstract
This article presents principles and practical guidelines for how managers can succeed in growing the intelligence of their organizations by harnessing the complementary strengths of humans and artificial intelligence (AI). Organizational intelligence is the ability of collectives of intelligent human and digital actors to solve problems and adapt. Six principles for human-AI collaboration in organizations are explored—addition, relevance, substitution, diversity, collaboration, and explanation—and how they play out in leading organizations is discussed. Finally, practical guidelines are outlined for how leaders can enable their organizations to successfully make the change.
- Subjects
HUMAN-artificial intelligence interaction; ORGANIZATION; COLLECTIVE action; PROBLEM solving; ADAPTABILITY (Personality); ARTIFICIAL intelligence; DIVERSITY in the workplace; EXPLANATION; LEADERS; BUSINESS success
- Publication
California Management Review, 2024, Vol 66, Issue 2, p44
- ISSN
0008-1256
- Publication type
Article
- DOI
10.1177/00081256231211020