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- Title
A Decade of XML--and a New Procurement and Lessons Learned.
- Authors
Broberg, Mats S. E.
- Abstract
Purpose: To describe the specification, procurement, and implementation of a new, XML-based technical documentation system for a large, multinational company. Method: This study uses a descriptive analytical method, based on available project data, interviews, and fault analyses. Results: The results of this research outline the technical, strategic, and organizational aspects that are associated with the procurement of a critical multi-site system where a high level of availability is necessary. Conclusion: Organizational stakeholders were identified as critical for success; new authors' previous experiences lacked predictive value; existing documentation cultures at one specific site were not studied closely enough; and a deeper analysis of risk management with regard to the choice of DTD should have been made.
- Subjects
XML (Extensible Markup Language); ENTERPRISE content management; RISK management information systems; STAKEHOLDERS; DOCUMENTATION
- Publication
Technical Communication, 2016, Vol 63, Issue 1, p6
- ISSN
0049-3155
- Publication type
Article