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- Title
QUALITY OF HEALTHCARE SERVICES AND ACCREDITATION OF BLOOD BANKS.
- Authors
MITEVSKA, Lolita; VELKOVA, Emilija
- Abstract
Quality of healthcare is one of the most important issues in all healthcare systems worldwide. Still, many studies confirm the fact that healthcare is not as safe as it should be. Accreditation as organized process has positive impact on the quality of health services, confirmed in many health systems in Europe and worldwide. The aim of this article is to evaluate accreditation, ISO standards and European Directives and to estimate which one is the most suitable for external control and for quality improvement in blood banks. Blood transfusion services in R. Macedonia are established 71 years ago. Ensuring that the patient will receive a blood product that is safe and will improve the health outcome is the main objective of the institution. Blood banks with its specificity, have to follow general quality standards, but also a regulations that are specially created for blood banks. The accreditation of healthcare organizations in R. Macedonia is still at the early phase of its implementation. Therefore, additional research is needed to evaluate the impact that accreditation may have in the field of quality of services at national level. It is a responsibility to the Agency for quality of care and accreditation of the healthcare organizations (Agency) to decide does the external audits from European Directorate for Quality in Medicines and healthcare (EDQM) will be accepted as an achieved national level of quality in a blood bank or there will be additional audit from the mentioned Agency.
- Subjects
BLOOD banks; MEDICAL quality control; BLOOD transfusion; SAFETY; ACCREDITATION
- Publication
Vizione, 2017, Issue 28, p49
- ISSN
1409-8962
- Publication type
Article