Back to matchesWe found a matchYour institution may have access to this item. Find your institution then sign in to continue.TitleWhen Management Knows Employees Want To Do High-Quality Work.AuthorsSmith, Laurence R.AbstractPresents the 2003 recipients of the Malcolm Baldrige National Quality Award in the U.S. Medrad Inc. in Memphis, Tennessee; Baptist Hospital Inc. in Pensacola, Florida.SubjectsUNITED States; MALCOLM Baldrige National Quality Award; TOTAL quality management awards; MEDRAD Inc.; BAPTIST Hospital Inc.PublicationJournal of Innovative Management, 2005, Vol 10, Issue 3, p5ISSN1081-0714Publication typeArticle