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- Title
The Consultant Responds: ZBB From Theory to Practice in DeKalb.
- Authors
Rehfuss, John
- Abstract
Consultants are hired to please a manager, a group of managers, or an organization. They are not hired to please themselves, to worry about whether they should have been hired for different reasons, or to muse over better uses of organizational resources. Those questions are settled by payment of a fee, assuming that the product was satisfactory. However, in the case of zero base budgeting in DeKalb, there is an opportunity to put in writing just how the consultant's views of the process match the expectations and evaluations of the organization. Although this is often the hardest part of the consultantship process to perform, it was rather simple in this case. Zero base budgeting was a specific technique, and the manager was familiar enough to know how it worked generally and to assess the process. In reality, the consultant became a relatively highly paid short-term addition to the city's work force for a narrow technique. Payment was a simple lump sum based on the consultant's estimated hours. Extra hours (there were some) were not reimbursed.
- Subjects
ILLINOIS; DEKALB (Ill.); UNITED States; CONSULTANTS; PUBLIC administration; ZERO-base budgeting; EMPLOYEE recruitment; CONTRACTS; WORKING hours
- Publication
Public Administration Review, 1979, Vol 39, Issue 3, p217
- ISSN
0033-3352
- Publication type
Article
- DOI
10.2307/975941