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- Title
INOVAÇÃO E DESEMPENHO NA ADMINISTRAÇÃO JUDICIAL: DESVENDANDO LACUNAS CONCEITUAIS E METODOLÓGICAS.
- Authors
de Moraes Sousa, Marcos; de Aquino Guimarães, Tomás
- Abstract
Innovation - a new product or technological, organizational or marketing process - presupposes performance improvement. In public services, especially in the Judiciary, innovation appears as a more complex and multifaceted phenomenon. The literature could be better explored from the innovation perspective. The aim of this paper is to build an articulate discussion on the constructs innovation and performance in the Judiciary in order to show their relationships, conceptual and methodological gaps and propose a research agenda. It is analyzed the state of the art of these concepts, which allowed classifying topics in three dimensions: organizational-managerial, political-legal and technological. The results indicate that: (i) there are similar variables on both constructs, (ii) the literature on performance is more voluminous and consolidated, (iii) important for organizational-managerial dimension contributions were seen in studies of law and economics perspective, (iv) major intersections were found in the technological dimension, specifically amongst innovation, performance and Information and Communication Technologies - ICTs. A research agenda is proposed aiming to fulfill identified gaps.
- Subjects
TECHNOLOGICAL innovations; ORGANIZATIONAL performance; INNOVATIONS in business; PUBLIC administration; COURTS; INFORMATION &; communication technologies
- Publication
Revista de Administração e Inovação (RAI), 2014, Vol 11, Issue 2, p321
- ISSN
1809-2039
- Publication type
Article
- DOI
10.5773/rai.v11i2.1373