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- Title
THE RELATIONSHIP BETWEEN BUREAUCRACY AND WORKPLACE FRIENDSHIP.
- Authors
Hsiao-Yen Mao; Chien-Yu Chen; Ting-Hua Hsieh
- Abstract
The relationship between bureaucracy and workplace friendship remains largely unknown in the organizational literature on workplace friendship. Competing hypotheses for that relationship were proposed. On one hand, bureaucracy's characteristics indicate bureaucratic organizations' attitude is unfavorable to, and thus detracts from, workplace friendship. On the other hand, those characteristics lead to employees' negative feelings at work and thus promote their workplace friendship. Data collected via a questionnaire survey of 408 employees in the medical, education, governmental, and banking sectors show that bureaucracy is negatively related to workplace friendship. Our finding provides an organizational perspective, a different angle from the factors of employees' perspective in the extant literature, from which to view and manage the issue of the decrease of workplace friendship in the organization.
- Subjects
ORGANIZATIONAL inertia; WORK environment; INDUSTRIAL relations; INDUSTRIAL psychology; FRIENDSHIP; PERSONNEL management
- Publication
Social Behavior & Personality: an international journal, 2009, Vol 37, Issue 2, p255
- ISSN
0301-2212
- Publication type
Article
- DOI
10.2224/sbp.2009.37.2.255