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Title
Lessons In Crisis Planning From Columbine.
Abstract
Discusses lessons in crisis planning from the Columbine High School violent incident in Littleton, Colorado on April 20, 1999. Interplay between media and law enforcement; Importance of advance planning; Getting help; Awareness of hospital challenges; Avoiding telephone 'meltdown'; Training top management on how to work with the media; Establishment of intergovernmental protocols for disaster response.