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Title
The Cat Clinic.
Abstract
The article focuses on the success of The Cat Clinic located in Hamilton, Ontario that was founded by veterinarian Sandra Chernesky in 1978. Clinic owner Elizabeth O'Brien states that part of their success was their ability to accommodate clients even they skip lunch, where they maintain life balance during day offs, but prioritize sick animals on clinic duty. It mentions that she remain hands-on for treating animals and respects the strengths of her staff.