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- Title
The Relationship between Role Conflict and Burnout among Secondary School Counselors in Sarawak.
- Authors
Chua Sim Huat; Saili, Jamayah; Sabil, Surena
- Abstract
Purpose: Despite the relatively high degree of research on counselors in schools, there remain lack of research on the relationship between role conflict and burnout among secondary school counselors. School counselors are by far the increasing sub-group in the school community, yet little is known about the counselors' well-being in schools. Three aspects of burnout, i.e. emotional exhaustion, depersonalization and personal accomplishment were measured in this study and their relationship with the role conflict was explored. Design/methodology/approach: Statistical analyses using Structural Equation Modelling (SEM) revealed that there was a significant positive relationship between Role Conflict and Emotional Exhaustion and also between Role Conflict and Depersonalization. Findings: Nevertheless, there was no significant relationship between Role Conflict and Personal Accomplishment. Qualitative survey also indicated that role conflict influenced burnout among secondary school counselors in Sarawak. The results of the three dimensions of burnout revealed that emotional exhaustion and depersonalization were at high level where as personal accomplishment was at low level, therefore the secondary school counselors in Sarawak are at the risk of burnout. Research limitations: The data of this research were based on goverment secondary school counselors throughout the state of Sarawak, therefore, the generalizability is confined to government secondary school counselors in the state of Sarawak, Malaysia. Practical implications: This research provides empirical data for the Ministry of Education, school administrators and curriculum experts toward Sarawak secondary school counselors who are at the risk of burnout. This study could have further implications on the prevention of burnout among secondary school counselors and on the design of educational interventions in secondary school counselors development programs that support and strengthen the development of school counselors self efficacy. It is recommended that additional research should be conducted to confirm the effect of counselor-to-student ratio on school counselor burnout. Originality/value: The use of Structural Equation Modeling to test role conflict and burnout among secondary school counselors in Sarawak provided a venue for testing the relationships in the hypothesized model simultaneously and more accurately.
- Subjects
SARAWAK; ROLE conflict; STUDENT counselors; SCHOOL councils; DEPERSONALIZATION
- Publication
Global Business & Management Research, 2018, Vol 10, Issue 2, p10
- ISSN
1947-5667
- Publication type
Article