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- Title
Management impact of staff turnover in the view of nurses: an exploratory study.
- Authors
Mizuno Tironi, Nayara; de Carvalho Silva, Larissa Gutierrez; Gomes Dellaroza, Mara Solange; Lourenço Haddad, Maria do Carmo; Oliveira Vannuchi, Marli Terezinha
- Abstract
The staff turnover affects the work of the nurse, so how do the nurses manage staff turnover in their team? Aim: To identify the perceptions of nurses of the management of the turnover of nursing staff in their operational units. Method: A descriptive exploratory study with a qualitative approach, conducted with nurses working in the inpatient units of a university hospital. Results: The testimonies indicate a concern with the quality of care provided, work overload, developed skills and staff management. Discussion: Changes in personnel show to the managers new points to note in their work process, as a more active supervision to the newly admitted workers and service training, which results in a work overload. The findings suggest that job turnover affects the work process, and these changes are experienced and managed in different ways, according to each nurse.
- Subjects
BRAZIL; ACADEMIC medical centers; INTERVIEWING; LABOR market; LABOR turnover; MANAGEMENT; RESEARCH methodology; NURSES' attitudes; ORGANIZATIONAL change
- Publication
Online Brazilian Journal of Nursing, 2014, Vol 13, Issue 4, p549
- ISSN
1676-4285
- Publication type
Article
- DOI
10.5935/1676-4285.20144394