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- Title
Los stakeholders de la industria hotelera: una clasificación a partir de sus intereses ambientales.
- Authors
Ortiz, Yessica Victoria; Vargas Martínez, Elva Esther; Nava Rogel, Rosa María; Castillo Nechar, Marcelino
- Abstract
The purpose of this research is to classify the stakeholders of the hotel industry that, in fact, can influence organizational decisions, in particular, concerning their environmental responsibility. The classification was based on the ties, attributes, environmental concern and influence on the hotel environmental management. The paper uses the Rawlins (2006) system and the attributes and prominence model of Mitchell, Agle y Wood (1997). The study facilitates recognition of stakeholders that exert a high level of influence on environmental matters in accordance with the characteristics of each hotel and, thus, once they are established, help to prevent actions that might increase aggravation of the present environmental crisis.
- Publication
Universidad & Empresa, 2016, Vol 18, Issue 30, p97
- ISSN
0124-4639
- Publication type
Article
- DOI
10.12804/rev.univ.empresa.30.2016.05