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- Title
POTENTIALITIES AND DIFFICULTIES OF TECHNOLOGICAL MEDIATION IN THE WORK OF NURSE MANAGERS IN HOSPITALS.
- Authors
Vandresen, Lara; Pires de Pires, Denise Elvira; Ferreira Pereira da Silva Martins, Maria Manuela; Novatzki Forte, Elaine Cristina; Leão, Eliseth; Mendes, Mariana
- Abstract
Objective: to describe the potentialities and difficulties mentioned by nurse managers in the use of technologies in hospitals. Method: qualitative, descriptive-exploratory study, conducted in the period of one year, 2019 to 2020, in Brazil and Portugal, in four hospitals. Data were collected through interviews, following a semi-structured script, involving 71 nurse managers. For data analysis, resources of the ATLAS.ti software were used, following the precepts of thematic content analysis and work process theory. Results: nurse managers consider that technologies contribute to the improvement of institutional processes, information recording, time management, data storage and patient safety. Among the difficulties, problems related to the work instruments themselves are highlighted, such as lack of equipment/computers, slowness and lack of systems integration; and related to the workforce, such as time management, cultural adaptation, lack of knowledge and training to use technology. Conclusion: innovative technologies contribute to management work, but their effectiveness depends on training, adequate number of professionals, in addition to efficient and integrated equipment and information systems.
- Subjects
BRAZIL; PORTUGAL; RESEARCH; NURSE administrators; NURSES' attitudes; COMPUTERS; EQUIPMENT &; supplies; NURSING; HEALTH facility administration; RESEARCH methodology; NURSING services administration; INTERVIEWING; QUALITATIVE research; DATABASE management; LABOR supply; QUALITY assurance; INFORMATION resources; ACCESS to information; THEMATIC analysis; CONTENT analysis; TIME management; INFORMATION storage &; retrieval systems; DATA analysis software; OCCUPATIONAL adaptation; INFORMATION technology; PATIENT safety; SYSTEM integration; DIFFUSION of innovations
- Publication
Texto & Contexto Enfermagem, 2022, Vol 31, p1
- ISSN
0104-0707
- Publication type
Article
- DOI
10.1590/1980-265X-TCE-2022-0173en