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- Title
E-Consulting in Virtual Negotiations.
- Authors
Davison, Robert; Fuller, Mark; Hardin, Andrew
- Abstract
In the e-world where many of us live and work, virtual work arrangements will become increasingly commonplace. This paper reports on an exploratory study into the way in which consultants can ply their trade virtually with clients whom they never meet. US-located e-consultants provided advice to Hong Kong-located web site developers on the interface and content aspects of a website that was being developed for an international audience. Extensive analyses of the communication between the consultants and developers is undertaken, in parallel with an analysis of survey data obtained from the two sets of stakeholders. Lessons are drawn for future research and practice.
- Subjects
VIRTUAL work; ELECTRONIC commerce; CONSULTANTS; WEB development; WEBSITES; COMMUNICATION &; technology
- Publication
Group Decision & Negotiation, 2003, Vol 12, Issue 6, p517
- ISSN
0926-2644
- Publication type
Article
- DOI
10.1023/B:GRUP.0000004256.03294.e3