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- Title
Dealing with the Dynamics of Active Users.
- Authors
de Jong, Menno D. T.
- Abstract
The author discusses the importance of understanding the dynamics of users of technology for technical communicators. Topics discussed include the similarities shared by the concepts of active users and user instructions, the more active role of users that goes beyond traditional theories like the Diffusion of Innovations Theory and the Unified Theory of the Use and Acceptance of Technology and ways mediation can help technical communicators with active users.
- Subjects
COMMUNICATION of technical information; TECHNOLOGY; USER interfaces design &; construction; INFORMATION needs; COMPUTER users -- Research
- Publication
Technical Communication, 2014, Vol 61, Issue 4, p213
- ISSN
0049-3155
- Publication type
Editorial