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- Title
Quality Management and Supply Chain Management: A Perfect Marriage.
- Authors
Russo, Alex; Ulmer, Jeffrey M.
- Abstract
Over many years the field of supply chain management has advanced to greater lengths because of many advancements in technologies and business. Now all the emphasis is on sound supply chain management processes in order to achieve the one most important thing in business: customer satisfaction. However the quality of products in the manufacturing industry can be a severe impediment to efficient supply chains that are timely and cost effective. Therefore manufacturing companies have geared towards committing to better quality management techniques in order to not jeopardize their supply chains. It is important to note that this product is a report on how companies not only improve the quality of their products, but also seek for continuous improvement with a company's operations that affect quality management and supply chain management. It is important to see that with such a competitive marketplace in the world of business, suppliers and customers must work together in harmony in order to help each other's cause of a long-term supplier relationship with the customer.
- Subjects
TOTAL quality management; SUPPLY chain management; CUSTOMER relations
- Publication
Leadership & Organizational Management Journal, 2015, Vol 2015, Issue 3, p143
- ISSN
2152-8675
- Publication type
Article