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- Title
Rearchitecting the Human Resources Function at Northern Telecom.
- Authors
Kochanski, James; Randall, Phillip M.
- Abstract
This article focuses on the rearchitecting of the human resource function at Northern Telecom Ltd.(NT). Specifically, the article addresses the challenges and glitches that NT experienced in the change process. The article explains the reasons for the change implementation, including reducing costs, improving global performance, and improving employee effectiveness. The article presents the situation, the new architecture, the transition, and lessons learned. It is noted that the change process got sidetracked whenever activities took the place of outcomes. Several suggestions for ongoing change management are presented.
- Subjects
ORGANIZATIONAL change; BEST practices; NORTHERN Telecom Ltd.; CORPORATE reorganizations; PERSONNEL management; ORGANIZATIONAL structure; CHANGE management; COST control; STRATEGIC planning
- Publication
Human Resource Management, 1994, Vol 33, Issue 2, p299
- ISSN
0090-4848
- Publication type
Article
- DOI
10.1002/hrm.3930330209