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- Title
Linking Objectives to Actions: A Decision Support Approach Based on Cause–Effect Linkages.
- Authors
Kim Hua Tan; Platts, Ken
- Abstract
The process of translating objectives into actions is a difficult task. This difficulty is due to the wide range of possibilities and the lack of structured information. Managers must take into account relevant information and generate a range of options before a decision is reached. So far, little is available to guide managers in translating a set of objectives into actions. This paper presents a three-stage action-planning process to address this gap. The process, supported by a software tool, takes managers through the stages of model building, action generation, and action evaluation and selection. A case study illustrates the application of the process. The paper concludes by discussing the implication of this work for managers and academics.
- Subjects
DECISION support systems; DECISION theory; DECISION making; EXPERT systems; ARTIFICIAL intelligence; MANAGEMENT information systems
- Publication
Decision Sciences, 2003, Vol 34, Issue 3, p569
- ISSN
0011-7315
- Publication type
Article
- DOI
10.1111/j.1540-5414.2003.02257.x