Back to matchesWe found a matchYour institution may have access to this item. Find your institution then sign in to continue.TitleCustomer knowledge management antecedent factors: A systematic literature review.AuthorsKhosravi, Arash; Hussin, Ab Razak ChePublicationKnowledge & Process Management, 2018, Vol 25, Issue 1, p12ISSN1092-4604Publication typeArticleDOI10.1002/kpm.1557