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- Title
Fuzzy Decision Model: Evaluating and Selecting Open Banking Business Partners.
- Authors
Ngo Quang Trung; Nguyen Van Thanh; Nguyen Viet Tinh; Syed Tam Husain
- Abstract
The finance supply chain has always been a different supply chain compared to product supply chain being a service supply chain. Open Banking (OB) is one of the most important milestones since the beginning of financial technology innovation and service supply chain. As these are activities provided by traditional banks, non-bank financial institutions also provide financial service with access to consumer banking, transactional and other financial data to develop financial applications and services tailored to their customers. The development of financial technology, "Open banking", promotes financial services to begin this transformation. However, evaluating and selecting open banking business partners from multiple perspectives for banks are underexplored. Thus, the authors in this research proposed a hybridmulticriteria decision-making model which includes a Spherical Fuzzy Analytical Hierarchy Process (SF-AHP) model and a Multi-Attributive Ideal-Real Comparative Analysis (MAIRCA) model with supports from seasoned domain experts. The contribution of this research is a proposition of a fuzzy decision model for evaluating and selecting open banking business partners. The model successfully determined a suitable open bank provider in order to assist decision makers decide objectively.
- Subjects
BUSINESS partnerships; ANALYTIC hierarchy process; NONBANK financial institutions; FINANCIAL technology; BANKING industry; SPERM banks
- Publication
Computers, Materials & Continua, 2022, Vol 72, Issue 3, p4557
- ISSN
1546-2218
- Publication type
Article
- DOI
10.32604/cmc.2022.022417