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- Title
Legitimacy to Employee Voice: Role of Process Intervention.
- Authors
Srivastava, Bhupen; Mohapatra, Mamta
- Abstract
This paper highlights the role of joint participatory fora in institutionalizing employee voice and in creating a culture of excellence based on shared vision, common values, commitment and competency building. The action research was conducted in a multi unit public sector undertaking in India. The corporation had set up joint councils at plant, region and national levels a decade ago. It was discovered that the councils had not contributed significantly to the purpose for which they were constituted. Interventions were made with a view to assessing the effectiveness of joint councils as forums for bringing about continuous improvement in performance parameters through employee voice.
- Subjects
DISCUSSION; EMPLOYEE participation in management; PERFORMANCE standards; DEPTH perception; LOYALTY; PUBLIC sector; NATIVE American councils
- Publication
Indian Journal of Industrial Relations, 2013, Vol 49, Issue 2, p197
- ISSN
0019-5286
- Publication type
Article