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- Title
The Bottom-up Design of e-Government: A Development Methodology based on a Collaboration Environment.
- Authors
Anthopoulos, Leo; Siozos, Panagiotis; Nanopoulos, Alexandros; Tsoukalas, I. A.
- Abstract
In this paper the development methodology of a collaboration environment for public servants is presented. The methodology defines the importance of the specific environment for both the delivery of non-automated public services through one-stop e-government portals and for the self-maturation of Public Administration in digital transactions. The use of the collaborative environment can establish the bottom-up design of e-Government, supporting the discovery, evaluation, improvement and delivery of public services. On the other hand, the installation of a collaborative environment in Public Administration has many requirements such as the development of a proper legal framework for guiding cooperation and service execution. The use of the environment can support the diffusion of e-Government to both citizens and civil servants, while it can succeed in the modernization of Public Administration.
- Subjects
INTERNET in public administration; MUNICIPAL services; CIVIL service; PUBLIC utilities; PUBLIC administration
- Publication
e-Service Journal, 2006, Vol 4, Issue 3, p3
- ISSN
1528-8226
- Publication type
Article
- DOI
10.2979/ESJ.2006.4.3.3