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- Title
Roles Mediators Play: State and Federal Practice.
- Authors
Kolb, Deborah M.
- Abstract
The article presents an overview of a participant-observation study of mediation sessions conducted by mediators from a field office of the U.S. Federal Mediation and Conciliation Service and by mediators from a state agency. State mediators describe themselves as dealmakers while federal mediators see themselves as orchestrators of a negotiating process. Factors such as the economic climate and public policy are thought to have greater impact on bargaining outcomes than the actions of the mediator. The role of dealmaker seems particularly fraught with the potential for making mistakes that may threaten fragile conceptions of mediator credibility and competence.
- Subjects
UNITED States; ARBITRATORS; LABOR arbitration; MEDIATION; INDUSTRIAL relations; UNITED States. Federal Mediation &; Conciliation Service
- Publication
Industrial Relations, 1981, Vol 20, Issue 1, p1
- ISSN
0019-8676
- Publication type
Article
- DOI
10.1111/j.1468-232X.1981.tb00178.x