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- Title
REVISIÓN SISTEMÁTICA DE LITERATURA SOBRE PROCESOS DE GESTIÓN DE CONOCIMIENTO.
- Authors
GALVIS LISTA, ERNESTO; SÁNCHEZ TORRES, MARCELA
- Abstract
The purpose of this paper is to present a synthesis of knowledge management processes published in the scientific literature, as a starting point towards the design of a process reference model in knowledge management domain. In particular, the research interests were the identification of process denominations, purposes, outcomes and the relationships between processes. To accomplish this purpose, a systematic literature review of 65 scientific documents published between 2001 and 2011 was conducted. The main finding of this study is the synthesis of 12 processes, eight core knowledge management processes and fourth processes related to managing knowledge management. For each process, a statement of its purpose and its outcomes are presented. In addition, the relationships between processes are presented as a human activity system.
- Subjects
LITERATURE reviews; PROCESS control systems; BIG data; INFORMATION resources management; BUSINESS databases; INFORMATION storage &; retrieval systems
- Publication
Gerencia Tecnologica Informatica, 2014, Vol 13, Issue 37, p45
- ISSN
1657-8236
- Publication type
Article