We found a match
Your institution may have access to this item. Find your institution then sign in to continue.
- Title
When Does Employee Turnover Matter? Dynamic Member Configurations, Productive Capacity, and Collective Performance.
- Authors
Hausknecht, John P.; Holwerda, Jacob A.
- Abstract
In theory, employee turnover has important consequences for groups, work units, and organizations. However, past research has not revealed consistent empirical support for a relationship between aggregate levels of turnover and performance outcomes. In this paper, we present a novel conceptualization of turnover to explain when, why, and how it affects important outcomes. We suggest that greater attention to five characteristics--leaver proficiencies, time dispersion, positional distribution, remaining member proficiencies, and newcomer proficiencies--will reveal dynamic member configurations that predictably influence productive capacity and collective performance. We describe and illustrate the five properties, explain how particular member configurations exacerbate or diminish turnover's effects, and present a new measurement approach that captures these characteristics in a collective context and over time.
- Subjects
LABOR turnover; PERSONNEL management; PERFORMANCE; ORGANIZATIONAL learning; HUMAN capital; HUMAN resources departments; EMPLOYEE retention
- Publication
Organization Science, 2013, Vol 24, Issue 1, p210
- ISSN
1047-7039
- Publication type
Article
- DOI
10.1287/orsc.1110.0720