We found a match
Your institution may have access to this item. Find your institution then sign in to continue.
- Title
The Influence of Retail Management's Use of Social Power on Corporate Ethical Values, Employee Commitment, and Performance.
- Authors
Nygaard, Arne; Biong, Harald
- Abstract
Recent cases in retailing reflect that ethics have a major impact on brands and performance, in turn, demonstrating that brand owners, employees, and consumers focus on ethical values. In this study, we analyze how various sources of social power affect corporate ethical values, retailer's commitment to the retail organization, and ultimately sales and service quality. Multi-source data based on a sample of 225 retailers indicated a strong link between power, ethics, and commitment and that these affected output performance.
- Subjects
POWER (Social sciences); RETAIL industry management; BUSINESS ethics; EMPLOYEE loyalty; ORGANIZATIONAL commitment; JOB performance
- Publication
Journal of Business Ethics, 2010, Vol 97, Issue 1, p87
- ISSN
0167-4544
- Publication type
Article
- DOI
10.1007/s10551-010-0497-y