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- Title
Knowledge integration for enterprise resources planning application design.
- Authors
Krone, Oliver; Syväjärvi, Antti; Stenvall, Jari
- Abstract
In this paper we report findings that have been collected through the use of a mixed method approach to Finnish and German public and private Enterprise Resource Planning (ERP) projects. These are examined in order to learn the influence that organisational structures exert on employees' willingness to exchange information and knowledge for the purpose of requirements engineering (RE). RE happens in multiprofessional settings, which requires that information and knowledge are exchanged, and be made understandable to other project members. Data indicate that departmental structures facilitate the development of dedicated knowledge and language sets. However, these sets of knowledge and language decrease options for direct communication across departments. Furthermore, the decision-making and working modes in a dedicated department have an impact on employees' motivation to engage in the exchange of information and knowledge. Copyright © 2009 John Wiley & Sons, Ltd.
- Subjects
ENTERPRISE resource planning; ORGANIZATIONAL structure; REQUIREMENTS engineering; DECISION making; EMPLOYEE motivation; KNOWLEDGE management
- Publication
Knowledge & Process Management, 2009, Vol 16, Issue 1, p1
- ISSN
1092-4604
- Publication type
Article
- DOI
10.1002/kpm.319