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- Title
Future of Digital Work Practices in Multicultural Business Settings: A Systematic Literature Review.
- Authors
Falcioğlu, Pınar
- Abstract
The main trends that seem to be shaping the future of business in this century are digitalization and multiculturalism. Though each one has been research subjects in many studies this study explores the limited areas where they intersect and the way they support or hinder each other. In order to identify future focus areas, a systematic literature review of past studies has been carried out. Studies that contained both of the two words were searched for in the existing literature. Around four hundred results were found. When the studies were limited to full text online, scholarly, peer-reviewed and relevant journal articles published in English, twenty-five studies were chosen for analysis from the existing literature. The literature which has been accumulated in the last twenty-two years is built around three main research themes. Employee skills needed in multicultural business settings, new ways and practices of communicating in a complex world and cultural intelligence for companies are part of their internationalization process. Common discussion points that go across all three themes have been identified as: digital storytelling, cultural intelligence and digital literacy. The study aims to make a contribution to the literature by pointing out research and implementation areas to focus in the future for academicians and business people.
- Subjects
BUSINESSPEOPLE; PERIODICAL articles; DIGITAL literacy; DIVERSITY in the workplace; CULTURAL intelligence; COMPUTER literacy; BUSINESS skills
- Publication
FAIMA Business & Management Journal, 2022, p109
- ISSN
2344-4088
- Publication type
Article