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- Title
Communication, Collaboration and Care Coordination: The Three-Point Guide to Cancer Care Provision for Aboriginal and Torres Strait Islander Australians.
- Authors
de Witt, Audra; Matthews, Veronica; Bailie, Ross; Garvey, Gail; Valery, Patricia C.; Adams, Jon; Martin, Jennifer H.; Cunningham, Frances C.
- Abstract
Aim: To explore health professionals' perspectives on communication, continuity and between-service coordination for improving cancer care for Indigenous people in Queensland. Methods: Semi-structured interviews were conducted in a purposive sample of primary health care (PHC) services in Queensland with Indigenous and non-Indigenous health professionals who had experience caring for Indigenous cancer patients in the PHC and hospital setting. The World Health Organisation integrated people-centred health services framework was used to analyse the interview data. Results: Seventeen health staff from six Aboriginal Community Controlled Services and nine health professionals from one tertiary hospital participated in this study. PHC sites were in urban, regional and rural settings and the hospital was in a major city. Analysis of the data suggests that timely communication and information exchange, collaborative approaches, streamlined processes, flexible care delivery, and patient-centred care and support were crucial in improving the continuity and coordination of care between the PHC service and the treating hospital. Conclusion: Communication, collaboration and care coordination are integral in the provision of quality cancer care for Indigenous Australians. It is recommended that health policy and funding be designed to incorporate these aspects across services and settings as a strategy to improve cancer outcomes for Indigenous people in Queensland.
- Subjects
QUEENSLAND; TORRES Strait Islanders; WORLD Health Organization; MEDICAL personnel; PRIMARY care; INDIGENOUS Australians; METROPOLIS
- Publication
International Journal of Integrated Care (IJIC), 2020, Vol 20, Issue 2, p1
- ISSN
1568-4156
- Publication type
Article
- DOI
10.5334/ijic.5456