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- Title
The Development of the Virtual Notebook, a Wiki-Based Ready Reference Technology.
- Authors
Bejune, Matthew M.; Morris, Sara E.
- Abstract
Traditionally, library professionals have used a variety of ready reference technologies to assist in providing reference and user services. Technologies such as card files, vertical files, and reference notebooks are frequent components of library service desks. Ready reference technologies serve many purposes, most notably, helping staff to answer frequently asked questions and facilitating the sharing of information between library staff. This paper traces the development of the Virtual Notebook, a wiki-based ready reference technology, at Purdue University. The tool is placed within the historical context of ready reference technologies within the library profession and at Purdue. The authors present preliminary results from the implementation of the Virtual Notebook and discuss the tool's future. The manuscript is an outgrowth of a presentation at the 2008 Brick and Click Symposium at Northwest Missouri State University.
- Subjects
LIBRARY reference services; LIBRARY applications of wikis; VERTICAL files (Libraries); EFFECT of technological innovations on academic libraries; LIBRARY 2.0; PURDUE University. Libraries
- Publication
Reference & User Services Quarterly, 2010, Vol 50, Issue 1, p27
- ISSN
1094-9054
- Publication type
Article
- DOI
10.5860/rusq.50n1.27