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- Title
The role of technology in enhancing a family-centred approach to care: Navigating nurse-family communication in the ICU.
- Authors
DOUCETTE, ELAINE; SANZONE, LIA; ALBAHOUTH, AMEER; LUCA, WILLIAM DE; SANTELLA, GIANNI; WANG, KAREN
- Abstract
Families of patients admitted to the ICU often experience high levels of stress and uncertainty, which can be further exacerbated by poor communication, unclear information on patient status, and a lack of guidance and support. Harnessing the power of technologies such as downloadable smart phone and tablet applications provides a new and exciting opportunity for enhancing communication in critical care settings. Applications for these devices have been shown to help alleviate communication gaps between families and caregivers by informational support that families often require during critical illness. Implementing alternative methods of communication with the family may be an innovative approach to providing up-to-date information tofamily members. Accessibility to resources such as these types of applications can enhance the flow of communication between family members and healthcare professionals. In this paper, the authors describe some of the technological alternatives that can improve communication and promote a strengths-based approach to care that can ultimately enhance the patient-family experience in critical care settings.
- Subjects
COMMUNICATION; FAMILY medicine; INTENSIVE care nursing; INTENSIVE care units; MEDICAL personnel; TECHNOLOGY; PATIENTS' families; MOBILE apps; TELENURSING
- Publication
Canadian Journal of Critical Care Nursing, 2019, Vol 30, Issue 3, p29
- ISSN
2368-8653
- Publication type
Article