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- Title
Use of Value Stream Mapping for the Improvement of Human Resources Processes.
- Authors
Khatib, Mahwish; Pachorkar, Parikshit
- Abstract
Value stream mapping (VSM) is an excellent instrument for identifying waste in any type of process. Typically VSM is used for process improvement in direct areas, but it can also be useful for improving indirect areas. When considering its use in indirect areas; however, firms have to rely on their employees & their established systems. This paper explores the concept of VSM as applied to HR process of developing a skill matrix in an auto component manufacturing firm. In the first phase of the study existing skill matrix process followed was mapped and 'process activity mapping tool' was applied to identify waste in the process. Following this a future state map for skill matrix process was prepared. In the second phase of study foremen were interviewed to study their opinion about the process. Exploratory factor analysis suggested that process, time & imposed task are the underlying causes of delay in the opinion of foremen. The study contributes to the previous knowledge of process improvement, by suggesting its application in indirect areas. It also aims at broadening the area of application of process improvement tools by considering the 'Human dimension' in the process.
- Subjects
STREAM mapping; CARTOGRAPHY; MANUFACTURING industries; PERSONNEL management; PERSONNEL management information storage &; retrieval systems
- Publication
Change Management: An International Journal, 2015, Vol 15, Issue 2, p1
- ISSN
2327-798X
- Publication type
Article
- DOI
10.18848/2327-798x/cgp/v15i02/50768