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- Title
Telehealth's Double-Edged Sword: Bridging or Perpetuating Health Inequities?
- Authors
Gergen Barnett, Katherine; Mishuris, Rebecca Grochow; Williams, Charles T.; Bragg, Alexa; Semenya, Afi M.; Baldwin, Marielle; Howard, Jessica; Wilson, Stephen A.; Srinivasan, Jayakanth
- Abstract
Health advocacy depends upon the skills, knowledge, and time of medical teams, patients, and their support systems to address a patient's health-related needs. All groups had fewer telehealth visits completed by video than scheduled, but a racial inequity persisted: 47% of virtual visits for White patients and 40% of virtual visits for Black and Latinx patients were completed by video. Telehealth should not be just a virtual version of the physician-patient portion of an in-office visit, it holds greater promise than that; certain elements must be adapted to effectively deliver patient-centered care via telehealth. i Of the respondents, 21% of Black/African American patients, 20% of Hispanic/Latino patients, and 22% of White patients reported lacking access to a connected device with a camera or microphone.
- Subjects
HEALTH equity; TELEMEDICINE; HEALTH facility translating services; MEDICAL personnel; SAFETY-net health care providers; HEALTH literacy; CAREGIVERS
- Publication
JGIM: Journal of General Internal Medicine, 2022, Vol 37, Issue 11, p2845
- ISSN
0884-8734
- Publication type
Article
- DOI
10.1007/s11606-022-07481-w