Back to matchesWe found a matchYour institution may have access to this item. Find your institution then sign in to continue.TitleWhat Customers Crave: How to Create Relevant and Memorable Experiences at Every Touchpoint.AuthorsDunbar, AmySubjectsWHAT Customers Crave: How to Create Relevant &; Memorable Experiences at Every Touchpoint (Book); WEBB, Nicholas J.; CUSTOMER services; CUSTOMER relations; NONFICTIONPublicationTechnical Communication, 2018, Vol 65, Issue 1, p109ISSN0049-3155Publication typeBook Review