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- Title
Information flow during crisis management: challenges to coordination in the emergency operations center.
- Authors
Militello, Laura G.; Patterson, Emily S.; Bowman, Lynn; Wears, Robert
- Abstract
This paper discusses challenges to coordination in the emergency operations center (EOC). A county-level EOC is made up of representatives from a range of organizations including local government, fire, police, hospital, utility, and Red Cross representatives. These ad hoc teams are tasked with coming together during an emergency to obtain and deliver resources to first responders on the scene of the disaster, as well coordinating transportation of casualties, tracking of fatalities, and establishment of shelters. Two county-level exercises were observed. Themes were identified across the two exercises. Recommendations for better supporting coordination in crisis management are offered.
- Subjects
CRISIS management; ASSISTANCE in emergencies; CIVIL service; LOCAL government; RED Cross &; Red Crescent; PUBLIC relations
- Publication
Cognition, Technology & Work, 2007, Vol 9, Issue 1, p25
- ISSN
1435-5558
- Publication type
Article
- DOI
10.1007/s10111-006-0059-3