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- Title
Contexto para la preparación tecnológica en pymes colombianas de servicios de KPO.
- Authors
Carvajal-Álvarez, Leonardo Andrés; Valencia-Pérez, Luis Rodrigo
- Abstract
The purpose of the article is to present elements of the environment for technological readiness, a pillar of competitiveness, targeting small and medium-sized Colombian companies (SMEs) of knowledge process outsourcing services (KPO) and highlighting the absorption of technology as technological adoption indicator, to diagnose this pillar and, based on the resulting problems, forecast situations and propose alternative solutions. The method consists of relating Colombian competitiveness state guidelines for KPO with the measurement of technological readiness. The results of the diagnosis are the symptoms and the causes of a problem, from which arises a prognosis to continue the situation and an alternative solution. In conclusion, according to the multidimensional approach to competitiveness, the determinants of productivity have the available technology as an important indicator. Technological adoption conditions that the knowledge transferred by transnational corporations is absorbed by local SMEs as a consequence of developing their own capacities. The alternative solution proposed establishes the need for a methodology to promote the absorption capacity of technology (knowledge) in the mentioned SMEs as a source of competitive advantage, making it possible to develop intellectual capital, organizational learning and innovation, as required by the challenges of global competition.
- Subjects
KNOWLEDGE process outsourcing; ORGANIZATIONAL learning; COMPETITION (Psychology); ORGANIZATIONAL change; INTELLECTUAL capital
- Publication
Libre Empresa, 2019, Vol 16, Issue 2, p23
- ISSN
1657-2815
- Publication type
Article
- DOI
10.18041/1657-2815/libreempresa.2019v16n2.6606