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- Title
EMPLOYEES' PSYCHOLOGICAL EMPOWERMENT VIA INTRINSIC AND EXTRINSIC REWARDS.
- Authors
Gkorezis, Panagiotis; Petridou, Eugenia
- Abstract
In recent years, empowerment is considered to be a panacea for many organizations in the modern competitive and turbulent business environment, especially in the service sector where employees come into contact with customers. Moreover, rewards play an important role in motivating employees and leading them to have an appropriate attitude to the customers. Although rewards are one of the most fundamental human resource policies, there is a dearth regarding the systematic study of the whole range of them and their effect on the employees' psychological empowerment. The purpose of this paper is to contribute to this gap by providing a review of the studies on the relationships between rewards and psychological empowerment and proposing a research agenda concerning the examination of the impact of four intrinsic (information, trust, skill variety, recognition) and four extrinsic rewards (financial rewards, job security, relationships with supervisor, relationships with co-workers) on employees' psychological empowerment.
- Subjects
SELF-efficacy; HUMAN capital; PSYCHOLOGY; INDUSTRIAL relations; EMPLOYEES; EMPLOYEE motivation; RESEARCH
- Publication
Academy of Health Care Management Journal, 2008, Vol 4, Issue 1, p17
- ISSN
1559-7628
- Publication type
Article