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- Title
Demographic Factors and Oral Communication Apprehension among Students in Malaysian Higher Learning Institutions.
- Authors
Rauf, Fatimah Hanim Abdul; Khalid, Faizah Mohd; Shokri, Nurfatin Adibah Mohamad; Sayid Abdullah, Sharifah Putri Norainsyikin
- Abstract
Purpose: To examine the relationship between demographic factors and oral communication apprehension among students in Malaysian higher learning institutions. Design/methodology/approach: Questionnaires were distributed to students of two Malaysian higher learning institutions, which focused on demographics and oral communication apprehension. PRCA-24 is used as the measurement of oral communication apprehension based on five points Likert scale. Findings: Academic performance is negatively related to oral communication apprehension indicating that lower achiever students have greater oral communication apprehension than their counterparts. However, gender and year of study do not influence students' oral communication apprehension. Research limitations/implications: This study only use PRCA-24 as the measurement of communication apprehension and the samples covers two higher learning institutions. Perhaps, with other instruments and wider samples, the result would be more enhancing. Practical implications: Hope to benefit universities and professional bodies to overcome the oral communication apprehension among students as they are the future leaders. Originality/value: The findings contribute to literatures on whether demographic factors affect oral communication apprehension among students of higher learning institutions in Malaysia.
- Subjects
MALAYSIA; ORAL communication; MALAYSIAN students; LIKERT scale; ACADEMIC achievement; LEARNING
- Publication
Global Business & Management Research, 2021, Vol 13, p358
- ISSN
1947-5667
- Publication type
Article