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- Title
The Role of Transformational Leadership in Critical Situations: Problem-solving Performance in Public Service as the Outcome.
- Authors
WULANDARI, Fitri; SUBIYANTO, Didik
- Abstract
This study examines the role of transformational leadership (TL) in critical situations with problem-solving performance (PSP) as the dependent variable. A sample of 258 respondents was randomly selected from public service employees in Central Java and Yogyakarta. Data were analyzed using Structural Equation Model (SEM). The results prove that transformational leadership has a direct effect on problem-solving performance, but does not directly affect emotional engagement (EE). The results of this study also indicate that psychological well-being (PWB) moderates the effect of transformational leadership on emotional engagement and problem-solving performance. The direct effect of psychological well-being on emotional engagement and problem-solving performance showed significant positive results. The findings also prove that emotional involvement cannot mediate the effect of transformational leadership on problem-solving performance. The practical implications of this research provide clear directions for the role of transformational leadership, emotional engagement, and psychological well-being in improving employee problemsolving performance in critical situations.
- Subjects
YOGYAKARTA (Indonesia); TRANSFORMATIONAL leadership; MUNICIPAL services; PSYCHOLOGICAL well-being; PROBLEM solving; JOB performance
- Publication
Quality - Access to Success, 2024, Vol 25, Issue 200, p179
- ISSN
1582-2559
- Publication type
Article
- DOI
10.47750/QAS/25.200.19