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- Title
Water Assistance for Low‐Income Households: Analysis of LIHWAP Performance.
- Authors
Jones, Jack P.; Carpenter, Adam T.
- Abstract
Key Takeaways: The Low‐Income Household Water Assistance Program, or LIHWAP, was initially established as a way to help low‐income water customers struggling to pay their bills during the COVID‐19 pandemic. Qualitative analysis of LIHWAP‐funded efforts across the United States evaluated successes and challenges, with case studies illustrating how the program could improve. A permanent low‐income assistance program should focus on rate reduction, infrastructure, flexibility for different needs, and program compliance.
- Subjects
UNITED States; LOW-income consumers; COVID-19 pandemic; HOUSEHOLDS; LEGISLATIVE bills; RESIDENTIAL water consumption
- Publication
Journal: American Water Works Association, 2024, Vol 116, Issue 4, p26
- ISSN
0003-150X
- Publication type
Article
- DOI
10.1002/awwa.2263