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- Title
EXPATRIATE PERFORMANCE MANAGEMENT: THE CASE OF NOKIA TELECOMMUNICATIONS.
- Authors
Tahvanainen, Marja
- Abstract
Today's companies no longer succeed by frequent introduction of new products or use of first-class technology alone. Companies have realized that they must also seek sustaining competitive advantage from the effective management of human resources. Today's world-class companies such as Nokia employ effective employee performance management (PM) practices. They have realized that seeking sustaining competitive advantage from the effective management of human resources is of utmost importance. Until today, however, there has existed little understanding about how these companies manage the performance of their critical personnel group, the expatriate employees. A key finding of the case study of Nokia Telecommunications Inc. is that the performance of different types of expatriates in varying situations is, and should he, managed dissimilarly. Reflecting this finding, it is suggested that companies should develop alternative PM tools. As this study examined expatriate performance management in a Finnish company that is large, highly internationalized, and uses hundreds of expatriates, future research could benefit by focusing on expatriate PM issues in smaller and less internationalized companies having fewer expatriates.
- Subjects
NOKIA Telecommunications Inc.; PERFORMANCE management; COMPETITIVE advantage in business; TECHNOLOGY; PERSONNEL management; EMPLOYEES
- Publication
Human Resource Management, 2000, Vol 39, Issue 2/3, p267
- ISSN
0090-4848
- Publication type
Article
- DOI
10.1002/1099-050X(200022/23)39:2/3<267::AID-HRM14>3.0.CO;2-6