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- Title
ROLE AMBIGUITY, EMPLOYEE GENDER, AND WORKPLACE FRIENDSHIP.
- Authors
CHIEN-YU CHEN; HSIAO-YEN MAO; AN-TIEN HSIEH
- Abstract
The importance of workplace friendship is recognized by researchers and practitioners, but its antecedents with respect to work roles are not well understood. employees' gender might moderate a relationship between work roles and friendships. Data from a survey of 221 international tourist hotel employees showed that a key aspect of job support, role ambiguity, was negatively related to having workplace friendships. However, employees' gender did not moderate this relationship. Role clarity (the opposite of role ambiguity) may facilitate workplace friendships.
- Subjects
WORK environment &; psychology; GENDER role in the work environment; FRIENDSHIP; HOTEL employees; ROLE ambiguity; OCCUPATIONAL roles; WORK environment surveys; PSYCHOLOGY
- Publication
Psychological Reports, 2012, Vol 110, Issue 3, p719
- ISSN
0033-2941
- Publication type
Article
- DOI
10.2466/01.07.21.PR0.110.3.719-730