Back to matchesWe found a matchYour institution may have access to this item. Find your institution then sign in to continue.TitleAPRESENTAÇÃO.AuthorsBataglia, WalterPublicationRAM. Mackenzie Management Review / RAM. Revista de Administração Mackenzie, 2010, Vol 11, Issue 2, p1ISSN1518-6776Publication typeArticleDOI10.1590/S1678-69712010000200001