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- Title
Imaginative construction of care: the nursing professional experience in a remote care service.
- Authors
Price Romero, Yocelyn Margaret; Angelo, Margareth; Muñoz Gonzalez, Luz Angelica
- Abstract
The direction of care delivery goes from the action to the being; a process built from professional experience, which gains special characteristics when the service is delivered by telephone. The goal of this research was to understand the interaction between professionals and users in a remote care service; to do so, a research is presented, using Grounded Theory and Symbolic Interactionism as theoretical references. Data were collected through eight interviews with professionals who deliver care by telephone. The theoretical understanding permitted the creation of the theoretical model of the Imaginative Construction of Care, which shows the interaction processes the professional experiences when delivering care by telephone. In this model, individual and social facts are added, showing the link between the concepts, with special emphasis on uncertainty, sensitivity and professional responsibility, as essential components of this experience.
- Subjects
CONTINUUM of care; GROUNDED theory; INTERVIEWING; MATHEMATICAL models; RESEARCH methodology; MEDICAL personnel; PATIENT-professional relations; MIDWIVES; NURSES; NURSING; RURAL health; SYMBOLIC interactionism; TELEMEDICINE; THEORY
- Publication
Revista Latino-Americana de Enfermagem (RLAE), 2012, Vol 20, Issue 4, p693
- ISSN
1518-8345
- Publication type
Article
- DOI
10.1590/S0104-11692012000400009