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- Title
Chatbots for the Management of Mental and Behavioral Disorders: A Systematic Review.
- Authors
Atashafrooz, Zahra; Sarpourian, Fatemeh; Garjan, Hassan Shokri; Ravangard, Ramin; Fatemi, Ali
- Abstract
Background: Chatbots are capable of conversing with users and have the potential to improve the mental health of people who are reluctant to seek therapist advice. Despite the studies, there is a need to collect them regularly so that users are familiar with their applications. Therefore, this study was conducted with the aim of investigating the use of chatbots to manage mental and behavioral disorders in 2022. Objective: The purpose of this systematic review is to use chatbots to manage mental and behavioral disorders. Material and Methods: This study was conducted based on PRISMA guidelines. PubMed, Scopus and Web of Science databases were searched from 2016 to 16 October 2022 to identify English studies related to the objective. The included studies were assessed for quality and risk of bias using the STROBE checklist by two authors. Non-English, non-original studies and studies that were not related to the purpose were exclude. Results: Of 6200 retrieved articles, 10 articles met the inclusion criteria. The use of chatbots for mental health included screening, diagnosis and treatment. These tools were used to regulate emotions, manage academic or pregnancy stress, increase concentration, adaptive coping strategies, and self-disclosure. Conclusion: There are several mental health chatbots that therapists should be familiar with their applications so that they can help patients in choosing the most suitable chatbot. More studies are needed on the effectiveness and acceptability of chatbots.
- Subjects
CHATBOTS; MENTAL illness; MENTAL health screening; PSYCHOLOGICAL adaptation; OVERPRESSURE (Education); SCIENCE databases
- Publication
Journal of Biomedical Physics & Engineering, 2023, Vol 13, p54
- ISSN
2251-7200
- Publication type
Article