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- Title
From Press Book and Pigeonhole to Vertical Filing: Revolution in Storage and Access Systems for Correspondence.
- Authors
Yates, JoAnne
- Abstract
This article describes the development in early twentieth century American businesses of modern vertical filing, using the development in Scovill Manufacturing Company as an example. The chronological press book of copies of outgoing correspondence and the haphazardly arranged pigeonholes and boxes full of incoming correspondence could not handle the increasing amount of correspondence late in the nineteenth century. A series of changes in methods of producing and reproducing documents led up to the change in methods of storing and gaining access to them. The new vertical filing system affected the format and content of external correspondence and encouraged the evolution of inter- and intradepartmental correspondence. The changes in the communication structure in this period have implications for changes now in progress as office automation advances.
- Subjects
FILING systems (Documents); LETTER writing; INFORMATION organization; RECORDS management; COMMERCIAL correspondence; BUSINESS writing; OFFICE practice; BUSINESS communication; SCOVILL Manufacturing Co.; OFFICE practice automation; PRESS books; INDUSTRIAL management
- Publication
Journal of Business Communication, 1982, Vol 19, Issue 3, p5
- ISSN
0021-9436
- Publication type
Article
- DOI
10.1177/002194368201900301