Back to matchesWe found a matchYour institution may have access to this item. Find your institution then sign in to continue.TitleLet's talk turkey.AuthorsElliott, MonicaAbstractDiscusses the use of a call center to handle customer services for Butterball's Turkey Talk-line in the U.S. Key issues of interest; Analysis of pertinent topics and related issues; Implications on industrial engineering and management.SubjectsUNITED States; CALL centers; CUSTOMER services; BUTTERBALL LLCPublicationIIE Solutions, 2002, Vol 34, Issue 11, p36ISSN1085-1259Publication typeArticle