We found a match
Your institution may have access to this item. Find your institution then sign in to continue.
- Title
Knowledge Management and Competition in the Consulting Industry.
- Authors
Sarvary, Miklos
- Abstract
This article analyzes how Knowledge Management (KM) is likely to affect competition in the management consulting industry. KM represents a fundamental and qualitative change in this industry's basic production technology. Because management consultants acquire information directly from their customers, for these firms, KM technology exhibits increasing returns to scale. As such, although KM clearly represents an opportunity for some consultants to build a sustainable competitive advantage, it is likely to lead to a shake-out. Based on the industry's early experience with KM systems, this article describes a number of possible future outcomes as well as strategies that consultants can follow.
- Subjects
KNOWLEDGE management research; BUSINESS planning; BUSINESS intelligence; COMPETITIVE advantage in business; MANAGEMENT science; CONSULTANTS; BUSINESS enterprises; COMPETITION; INFORMATION technology management; ORGANIZATIONAL learning; MANAGEMENT of intellectual capital; KNOWLEDGE workers; MANAGEMENT
- Publication
California Management Review, 1999, Vol 41, Issue 2, p95
- ISSN
0008-1256
- Publication type
Article
- DOI
10.2307/41165988