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- Title
Diseño de simulador que identifica variables clave y su impacto en la producción de chayote.
- Authors
García Castro, Héctor Daniel; Sánchez Ramírez, Cuauhtémoc; González Huerta, Magno Ángel
- Abstract
This article reports a case study developed in a Mexican agroindustrial company that produces chayote, during which a forecast simulation model was developed that serves as support to estimate the yield of the orchards, as well as their loss, and that helps to evaluate the level of customer satisfaction with the delivery of their orders. Key variables of the chayote supply chain were analyzed, such as weather conditions, losses, planted area, average yield per hectare, export rates and contracts signed with clients. With this tool, the company will be able to take timely supply measures, consider other producers to be its suppliers, fulfill customer orders and, in this way, increase their level of satisfaction. In the development of the model, the System Dynamics methodology was used. The company validated the model and received a graphical interface that allows the manipulation of certain variables to understand how they affect the chayote production process through a series of key performance indicators.
- Subjects
CUSTOMER satisfaction; SATISFACTION; SUPPLY chains; WEATHER; MANUFACTURING processes; SYSTEM dynamics
- Publication
CULCyT: Cultura Científica y Tecnológica, 2023, Vol 20, Issue 2, pE47
- ISSN
2007-0411
- Publication type
Article
- DOI
10.20983/culcyt.2023.2.2e.6